OUR POLICIES

Tuition

Full payment (tuition plus all applicable fees) is due at the time of registration which is automatically added to the tuition. The lesson fees are NOT REFUNDABLE in the event of a withdrawal or cancellation.

Withdrawals

Withdrawals from class less than one week before the session starting date, or at any point after the session has begun, will not be eligible for any type of refund. Missed / Cancelled Classes

Classes are held rain or shine. Classes that are missed or cancelled for whatever reason, whether on the part of the student, the parent or guardian, or Koko Swim Academy, Inc., including but not limited to illness, scheduling conflicts, emergencies such as fecal accidents, will not be rescheduled or refunded.

Illness

As a courtesy to everyone at the school students who are ill are required to stay home.

Potty Training

Students who have not been potty trained for at least 6 months by the start of the session, or who are potty trained BUT under 3 years of age, are required to wear approved reusable swim diapers. Reusable diapers are available for purchase from Koko Swim Academy, LLC. Regular diapers and disposable swim diapers are not allowed.